Question 1

How long to arrive at the port?

Accepted Answer

For the voyages with the company GNV, it is advisable to come to port at least 2 hours before the departure of the boat.

Question 2

Did not receive my tickets by email. Why?

Accepted Answer

Most of the time if a ticket is not received, the email address is not correct. If you have not received any tickets, call us or send us an email.

Question 3

If there is a problem on the spot, can I call you if necessary?

Accepted Answer

In case of problems on the spot dial 01 86 76 14 75 we will be there to help you.

Question 4

Are there security checks before boarding?

Accepted Answer

Yes, a security check will be carried out before boarding, and this also includes your vehicle. It is important to avoid taking anything with you that could be considered dangerous, as all your luggage and vehicle may be subjected to a security check to ensure that there are no dangerous items on board. If any prohibited items are found, they will be removed. We therefore recommend that you consult the list of prohibited items before boarding, to avoid any inconvenience.

Question 5

What items are prohibited during travel or boarding?

Accepted Answer

It's important to take into account the items that are prohibited during your trip, whether they are in hand luggage, in the hold or in the vehicle. Here are a few examples of prohibited items:

Question 6

What are electronic tickets?

Accepted Answer

Virtual tickets replace traditional paper tickets. This means that when you make an online reservation on the Bladia.com website, at the end of your purchase you will receive a file number. Once you have finalized your booking, your e-tickets will be sent to the e-mail address you entered at the time of booking, instead of receiving physical paper tickets. Should you require any further information, please do not hesitate to contact us.

FAQ Tickets and boarding - Questions & Answers