Terms and Conditions

1. Purpose

These Terms and Conditions govern the contractual relationship between Bladia.com and its customers for the online sale of ferry tickets.

2. Acceptance of Terms

By making a reservation on our website, you accept these terms and conditions without reservation.

3. Services Offered

Bladia.com offers booking and sale of ferry tickets for various destinations, including:

Crossings to Morocco (Tangier, Nador)
Mediterranean maritime connections
Ferry services in Europe

4. Pricing

Prices displayed on our website are in euros (€) including all taxes. They include the applicable VAT on the order date.

Prices may vary depending on:

Travel period
Type of cabin or seat
Additional services
Current special offers

5. Booking and Payment

5.1 Booking Process

Select your crossing
Choose passengers and vehicles
Select options (cabin, meals, etc.)
Validate cart
Secure payment

5.2 Accepted Payment Methods

Credit card (Visa, Mastercard)
Bank transfer
Other payment methods as available

6. Booking Confirmation

Once your payment is validated, you will receive:

A confirmation email
Your electronic ticket
Practical information for your trip

7. Modifications and Cancellations

7.1 Modifications

Booking modifications are possible subject to availability and may incur additional fees according to the maritime company's conditions.

7.2 Cancellations

Cancellation conditions vary depending on:

The maritime company
The type of ticket
The time before departure

Please consult the specific conditions of your booking.

8. Responsibilities

8.1 Bladia.com's Responsibility

Bladia.com acts as an intermediary between the customer and maritime companies. Our responsibility is limited to providing the booking service.

8.2 Customer's Responsibility

The customer is responsible for:

The accuracy of information provided
The validity of travel documents
Compliance with boarding times

9. Travel Documents

It is the traveler's responsibility to ensure they have all necessary documents:

Valid passport or identity card
Visa if required
Vehicle documents (registration, insurance)

10. Personal Data

Your personal data is processed in accordance with our Privacy Policy.

We collect and use your data only to:

Process your booking
Contact you regarding your trip
Improve our services

11. Complaints

For any complaint, please contact us:

By email: contact@bladia.com
By phone: +33 (0)X XX XX XX XX
Via our contact form

12. Applicable Law

These Terms and Conditions are subject to French law. Any dispute relating to their interpretation or execution falls under the jurisdiction of French courts.

13. Modification of Terms

Bladia.com reserves the right to modify these Terms and Conditions at any time. The applicable conditions are those in force on the booking date.

Last updated: November 2025

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